Frequently Asked Questions
Everything you need to know about transforming your home and garden.
What is the typical shipping timeframe for large garden furniture?
Due to the size and weight of our premium garden pieces, delivery typically takes 2-4 weeks. This includes specialized freight handling to ensure your items arrive in perfect condition.
Do you offer international shipping for home decor items?
Currently, we ship within the continental United States. For inquiries regarding shipping to Alaska, Hawaii, or international locations, please contact our customer service team for a custom quote.
What is your return policy for indoor and outdoor furniture?
We accept returns on most items within 30 days of delivery. Items must be in original, unused condition. Please note that custom-made orders and certain oversized items may be subject to a restocking fee.
Are the outdoor planters frost-resistant?
Many of our high-quality pottery and planter collections are designed to be frost-resistant; however, we recommend proper drainage and elevation during extreme winter months to prevent cracking.
How can I track my order status?
Once your order has shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website to monitor your delivery progress.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal and shop-pay installments for flexible financing options.